Super-quick deployment and activation
a Contact Center solution with record-breaking installation and deployment times. Installation takes no more than a couple of hours and deployment is super-quick
Boost up your clients revenue
Feature-rich Contact Center suite with complete integration to other systems such as CRM or ERP. Our solution includes CTI, IVR, Call Recording, Messaging, Real-time Monitoring, Historical Reporting, Outbound Dialer and many other
Empower your sales team
Aspire maintains a strict policy of delivering added value and profit for our partners. Our solutions are attractively priced according to your local marketplace and are platform-free – you choose the brand of PBX or communications solution you wish to provide to your customer along with our solution.
Some of our
Quick-to-learn, Easy-to-use, Multi-language user interface
Contact Center solution implementation is usually time-consuming and arduous. One of the key features of our solutions is simplicity: everything can be configured and set up by anyone with basic understand of what a Contact Center is – like a supervisor working for your customer. There's no need for any code-writing or programming knowledge. The user interface is extremely intuitive and each user can work in their own mother-tongue – currently supporting more than 15 languages, and counting…
Flexible outbound dialer for all purposes
Aspires' solutions include a versatile outbound dialer. Offering both predictive and progressive dialing methods, customers can configure an unlimited number of campaigns, each with their own rules. The dialer includes both voice calls and SMS messaging, complete real time monitoring and historical reporting.
Our Smart IVR
Aspire offers an especially smart IVR module. Why is it so smart? Because whatever menu or script you build, you automatically get real time monitoring screens and historical reports, covering that exact script you wrote: how many calls when through each node, how much time they spend there, a list of abandoned calls – and much, much more.
Aspire offers an offline-messaging solution using the national SMS infrastructure as a media base. Customers can interact with the Contact Center using their smartphone (or older phones) through whatever app they wish to. All interactions are handled as calls by the Contact Center, with the complete transcript saved as a "recording".
The Optimus management interface is extremely easy to use. No need for scripts or any programming knowledge – build your own contact center application, complete with IVR and integration, using nothing but plain English.
Everything is at your fingertips and simple: Want to move agents between skills? Want to define new routing rules? It's all simple and there for you.
Real Time Monitoring
The pure essence of management is being aware of facts. Optimus's real time screens are tailor made for you – by you! Build any real time monitoring screen you've ever imagined, complete with thresholds, audio and text warning, graphics and more.
Bezeq has chosen Aspires' Optimus Contact Center as its main Contact Center solution for business customers, deploying the solution in its data centers and providing tangible added value to its customers. Bezeq offers the Optimus Contact Center solution as a white label solution on both of its business communications platforms – HiPT by Avaya and IP Centrex by Broadsoft, a CISCO company.
With a three-year experience marketing and offering the solution in the business communications market to customers of all sizes, I can confidently state that Bezeq has made the right decision in partnering with Aspire. Optimus is very easy to deploy, implement and support, and Bezeq does so with complete independence, requiring little to no support from Aspire. We have won several major bids and deals with Optimus and look forward to continued partnership with Aspire in the years to come.
Product Manager, @Bezeq
We have partnered with Aspire in marketing and deploying the Optimus Contact Center solution for the Ericsson-LG brand. Today we have hundreds of customers using Aspires' platform.
We found in Optimus a significant added value and advantage over other solutions: the product is simple and easy to deploy and maintain, and yet it is scalable and provides multiple features: Contact Center management, CTI, IVR, a recording solution and much, much more.
LG IPT Product Manager, @Bezeq International
A little bit
Aspire is a leading Israeli software company born inside the Call Center industry. Delivering the best solutions for the past 20 years, Aspire has a leading team of software developers and integrators to provide partners and customers with the best Contact Center solutions – promoting customer success and enhancing integrator status and profits.